Refund & Cancellation Policy

Last updated: July 2026

1. Who this policy applies to

This policy covers payments made to I.P.M.C International FZC, trade licence no. 3217, licensed by the Umm Al Quwain Free Trade Zone Authority and registered at Al Shmookh Business Center, One UAQ, UAQ Free Trade Zone, Umm Al Quwain, United Arab Emirates ("IPMC", "we", "us"), for enrolment on Harvard Online courses purchased through this website. IPMC International is an Authorized Enrollment & Learner Support Institution for selected Harvard Online courses; Harvard Online is the creator, proprietor and provider of all courses and certificates, which are delivered under licence and remain the property of Harvard University.

Payments are charged in UAE Dirhams (AED), as shown before you pay.

Payments are charged in Indian Rupees (INR), as shown before you pay.

Payments are charged in Ghana Cedis (GHS), as shown before you pay.

2. Cancellation before enrolment

If you cancel before we have submitted your enrolment to Harvard Online, you are entitled to a full refund of the amount paid. Enrolments are normally submitted within one business day of payment, so contact us as soon as possible if you wish to cancel.

3. Cancellation after enrolment

Once your enrolment has been submitted to Harvard Online, refunds are subject to Harvard Online's own drop and refund deadlines for your course session. If Harvard Online permits a drop with refund for your session, we will pass the refund on to you in full, less any non-recoverable payment-processing fees. If the drop deadline for your session has passed, we are unable to offer a refund, but we will work with you to transfer your place to a later session of the same course where Harvard Online allows it.

4. Duplicate or incorrect payments

Duplicate payments, overpayments and payments made in error are refunded in full. Contact us with your payment reference and we will investigate within two business days.

5. How refunds are paid

Refunds are made to the original payment method only, in the original currency, normally within 7–14 business days of approval. We cannot refund to a different card or account.

6. How to request a refund

Email info@ipmcinternational.com with your full name, payment reference (shown on your payment confirmation and receipt email), course name and reason for the request. We acknowledge all requests within two business days.

Note: Harvard Online is the creator and provider of all courses and certificates. Course start dates, drop deadlines and session availability are set by Harvard Online and may affect refund eligibility as described above.